Effective Date: 4/16/2026
1. Information We Collect
We collect information when you:
- Submit a contact or quote request
- Place an order or participate in a fundraising store
- Upload artwork, logos, or custom design files
- Communicate with us
Information includes:
- Name, email, phone number
- Billing and shipping address
- Order details and purchase history
- Uploaded artwork, logos, and design files
- IP address, browser, and device data
2. User-Provided Content (Artwork & Designs)
When you upload files (logos, designs, or artwork):
- You represent that you have the right to use and share that content
- Files may include business, school, or personal identifiers
- We use this content solely to fulfill your order
We do not claim ownership of your designs.
We retain files as needed for:
Customer support
Order fulfillment
Reorders
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage fundraising stores and group orders
- Provide quotes and customer support
- Send transactional communications
- Improve website performance
- Prevent fraud and misuse
4. Fundraising Stores & Group Orders
If you participate in a school or group store:
Group-related order data may be visible to authorized organizers (e.g., school reps)
Orders are placed by parents, guardians, or authorized individuals
We do not knowingly collect personal data directly from children
5. Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Xpress-It Custom Imprints Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
We do not sell personal information.
We share data only with:
- Payment processors
- Shipping carriers
- Website and hosting providers
- Service providers necessary to operate our business
6. Cookies & Tracking
We use cookies to:
- Maintain website functionality
- Improve user experience
- Analyze site usage
You may disable cookies in your browser settings.
7. Data Retention
We retain information:
Until a valid deletion request is received (where applicable)
As needed to fulfill orders and provide support
For legal, tax, and recordkeeping purposes
8. Your Privacy Rights (California Residents)
You have the right to:
- Request access to your data
- Request deletion of your data
- Request correction of inaccurate data
- Opt out of data sharing (if applicable)
How to submit a request:
You may submit requests via:
- Email: [your email]
- Website contact form
We will respond within legally required timeframes.
9. Data Security
We implement reasonable safeguards to protect your data.
No system is completely secure.
10. Children’s Privacy
Our services are not directed to children under 13.
All purchases must be made by:
- Parents
- Guardians
- Authorized school representatives
11. Changes to This Policy
We may update this policy periodically. Updates will be posted with a revised effective date.
12. Contact Information
Xpress It Custom Imprints
Email: [email protected]
Address: P.O. Box 290069 Phelan, California 92329