Effective Date: 4/16/2026
1. Information We Collect
We collect information when you:
- Submit a contact or quote request
- Place an order or participate in a fundraising store
- Upload artwork, logos, or custom design files
- Communicate with us
Information includes:
- Name, email, phone number
- Billing and shipping address
- Order details and purchase history
- Uploaded artwork, logos, and design files
- IP address, browser, and device data
2. User-Provided Content (Artwork & Designs)
When you upload files (logos, designs, or artwork):
- You represent that you have the right to use and share that content
- Files may include business, school, or personal identifiers
- We use this content solely to fulfill your order
We do not claim ownership of your designs.
We retain files as needed for:
Customer support
Order fulfillment
Reorders
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage fundraising stores and group orders
- Provide quotes and customer support
- Send transactional communications
- Improve website performance
- Prevent fraud and misuse
4. Fundraising Stores & Group Orders
If you participate in a school or group store:
Group-related order data may be visible to authorized organizers (e.g., school reps)
Orders are placed by parents, guardians, or authorized individuals
We do not knowingly collect personal data directly from children
5. Sharing of Information
We do not sell personal information.
We share data only with:
- Payment processors
- Shipping carriers
- Website and hosting providers
- Service providers necessary to operate our business
6. Cookies & Tracking
We use cookies to:
- Maintain website functionality
- Improve user experience
- Analyze site usage
You may disable cookies in your browser settings.
7. Data Retention
We retain information:
Until a valid deletion request is received (where applicable)
As needed to fulfill orders and provide support
For legal, tax, and recordkeeping purposes
8. Your Privacy Rights (California Residents)
You have the right to:
- Request access to your data
- Request deletion of your data
- Request correction of inaccurate data
- Opt out of data sharing (if applicable)
How to submit a request:
You may submit requests via:
- Email: [your email]
- Website contact form
We will respond within legally required timeframes.
9. Data Security
We implement reasonable safeguards to protect your data.
No system is completely secure.
10. Children’s Privacy
Our services are not directed to children under 13.
All purchases must be made by:
- Parents
- Guardians
- Authorized school representatives
11. Changes to This Policy
We may update this policy periodically. Updates will be posted with a revised effective date.
12. Contact Information
Xpress It Custom Imprints
Email: [email protected]
Address: P.O. Box 290069 Phelan, California 92329